For almost all of February, China has battled to contain the novel Coronavirus that causes the disease COVID-19. This has lead the economy to nearly being shut down. Now that the virus has continued to spread to other nations, restaurants around the globe are beginning to suffer. As sales are declining, we'll explain how some are altering their operations.
It’s no secret that the restaurant industry is rapidly changing and technology has played a major role. As online ordering evolved to become easier for consumers, its popularity has skyrocketed. Just as consumers demand the convenience of anytime, anywhere, from retailers, they have grown to expect the same from their favorite restaurants. Dining in may not be for everyone, with the fast pace of consumers’ busy lives, the ability to order ahead and arrange for delivery or pickup when it’s convenient is something they value.
By 2020, Restaurants that won't offer online ordering & delivery will lose over 70% of their customers.
Check out our info-graphic below to see how technology has already changed the restaurant industry and what is expected in the near future.